Returns & Exchanges
At Stationery Pal, we want you to be fully satisfied with your creative tools, which is why we offer a 30-day return window for items in their original, unused condition. If your order doesn't spark joy or arrives damaged, our team is here to help you resolve the issue quickly.
Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery, providing your order number and the reason for the return.
Prepare the Package
Ensure all items are in their original packaging with all labels intact; please include a copy of your packing slip or order confirmation inside the box.
Ship the Items
Send your package to the return address provided by our support team; we recommend using a trackable shipping service as we are not responsible for lost returns.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing